Privacy Policy
Last updated: [Last updated date — to be supplied]
This policy explains how GE Motors, a used and luxury car dealership in Al Quoz, Dubai, United Arab Emirates, handles personal data when you use our website, contact us, or buy or sell a vehicle with us. We process personal data in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and its implementing regulations.
1. Who is responsible for your data
GE Motors is the controller of the personal data described in this policy. [Legal entity name and Trade Licence No. — to be supplied]. [Data protection contact, if appointed — to be supplied].
2. Data we collect
- Contact details you give us: name, phone number, email address and preferred contact method.
- Enquiry details: vehicles you are interested in, test drive requests, finance interest and messages you send.
- Sell your car details: vehicle make, model, year, mileage, condition, photos and asking price.
- Transaction details when you buy or sell: identification documents, vehicle registration and payment records required by law.
- Communication records from phone calls and WhatsApp conversations with our team.
- Technical data: IP address, device and browser type, pages visited and interactions, collected through cookies and similar technologies.
3. Why we use your data and our lawful basis
- To respond to enquiries and arrange viewings or test drives, based on your request and consent.
- To prepare and complete a sale or purchase of a vehicle, based on performance of a contract.
- To meet legal, regulatory, tax and anti fraud obligations, based on legal obligation.
- To measure and improve the website, based on your consent for non essential cookies.
- To show relevant advertising and remarketing, based on your consent, which you can withdraw at any time.
- To send updates about vehicles and offers, only where you have agreed to receive them.
4. Phone and WhatsApp enquiries
When you call us or message us on WhatsApp, we receive your phone number and the content of your messages. We use this only to answer your enquiry and follow up on it. WhatsApp messages are also processed by the messaging provider under its own terms and privacy policy.
5. Analytics and advertising
With your consent, we use website analytics to understand how visitors use the site, and advertising and remarketing technologies to show our vehicles to people who have visited the site. These tools may set cookies and collect technical data. The cookie sections below describe the categories we use and how to control them.
6. Sharing with third parties
We do not sell your personal data. We share it only where needed with:
- Companies within our automotive group that provide inspection, warranty and service for vehicles we sell.
- Banks and finance providers, only when you ask us to arrange finance.
- Service providers that host the website, run analytics and advertising, and provide communication tools, acting on our instructions.
- Government and regulatory authorities where required by law, including for vehicle registration and transfer.
Some providers may process data outside the UAE. Where this happens, we take the measures required by UAE law to protect it.
7. How long we keep data
We keep personal data only as long as needed for the purposes above. Enquiry data is kept for [retention period — to be supplied]. Transaction records are kept for the period required by UAE law. Data is then deleted or anonymised.
8. Security
We use reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No method of transmission over the internet is fully secure.
9. Your rights
Subject to the conditions of UAE law, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Object to or restrict processing, including for direct marketing.
- Withdraw consent at any time, without affecting processing already carried out.
To exercise any of these rights, email info@gemotors.ae with the subject "Data request". We may need to verify your identity before acting on the request.
10. Cookies and similar technologies
Cookies are small text files stored on your device when you visit a website. Similar technologies include pixels, tags and local storage. They help a site work, remember preferences and measure how it is used.
11. Essential cookies
These are needed for the website to work, for example to load pages securely, remember filter choices and keep staff signed in. They cannot be switched off.
12. Analytics cookies
With your consent, these help us understand how visitors find and use the site, such as which pages and vehicles are viewed most. The information is used in aggregate to improve the website.
13. Advertising and remarketing
With your consent, advertising pixels and tags let us measure the results of our advertising and show our vehicles to people who have visited the site, on other websites and social platforms. These technologies may be set by advertising partners.
14. Managing cookies
You can accept or refuse non essential cookies, and delete cookies already set, through your browser settings. Blocking essential cookies may stop parts of the site from working. [Cookie consent tool details — to be supplied].
15. How long cookies last
Session cookies are deleted when you close your browser. Persistent cookies remain for a set period or until you delete them. [Cookie list with durations — to be supplied].
16. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with its last updated date.
17. Governing law
This policy is governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute is subject to the jurisdiction of the competent courts of Dubai.
18. Contact us
For any question about this policy, contact us at:
GE MotorsAl Manara Street, Al Quoz, Dubai, United Arab Emirates
Email: info@gemotors.ae
Phone: +971 50 341 1998, +971 55 718 8910, +971 800 397 3787
[Trade Licence No. — to be supplied]